To Whom May Answer,
When a customer places an order, the store owner is the only email that receives the notification via email. How do I get the email to be sent to all employee emails on the account?
Topic summary
Need: Ensure all employees (not just the store owner) receive the “new order” email notification.
Solution provided:
- In Shopify Admin, go to Settings > Notifications.
- Open the Staff notifications section.
- Add additional recipient email addresses so they also receive shop notifications (e.g., new order alerts).
Notes:
- “Staff notifications” control which internal team members get automated emails from the store.
- A screenshot is included showing the Notifications page and where to add staff recipients, aiding navigation.
Outcome/Status:
- A clear, actionable path was given to distribute order notifications to multiple employee emails.
- No disagreements or alternative approaches were raised; the guidance likely resolves the request.
Hey @GoCPAPPlus !
If you go to the ‘Notifications’ section of your Shopify settings, you should be able to go into ‘Staff notifications’ and add additional recipients to receive notifications from the shop.
