Customer Segments - Choosing a city segment

Technical Q&A
1

Hi,

I’m trying to create free delivery for our customers within London only. I’d like it set as an automatic discount and have tried to apply to Customer segment containing cities=LONDON.

However, shopify is asking to choose from a drop down and all the choices for London don’t seem to represent London here in the UK?

I’m a bit confused here. How can I set our free delivery for just customers ordering from LONDON, UK? Any advice would be appreciated, as I’m a novice in this area.

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2

Hello @NirvanaBrewery

There are two options,

First I will advise you to research the city’s shipping codes, and insert them into the coding segment.

Or

  1. From your Shopify admin, go to Settings > shipping and delivery

  2. Next to General shipping rates, click Manage.

  3. For each shipping zone, add the free shipping rate:

    1. Click Add rate.
    2. Enter the name for the rate.

Make sure that the value of the shipping rate is (0)

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THANKS.