Customer service

Topic summary

A user is seeking help contacting Shopify customer service regarding account issues and unauthorized charges. Another community member provided a direct link to Shopify’s official contact page for customer support. The issue remains unresolved and requires direct intervention from Shopify’s support team to address the payment concerns.

Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.

Hi , how do u contact Shopify customer service about an account and them taking my money.

Hi there @JessiWins You can get in touch directly with Shopify Customer support here https://www.shopify.com/es-es/contacto

I hope all your issues get resolved soon!