customer state not changed to enabled after activation completed

Topic summary

A developer is experiencing an issue where customer account states remain as “invited” instead of changing to “enabled” after account activation is completed.

The Problem:

  • When retrieving customer details via the Shopify API, the state shows as “invited”
  • Even after the customer receives and completes email verification and successfully logs into the store, the API still returns the state as “invited” rather than “enabled”

Supporting Evidence:
The user has provided two screenshots documenting:

  1. The verification email process
  2. The API response showing the incorrect “invited” state

Current Status:
The issue remains unresolved with no responses or solutions provided yet. This appears to be a potential bug in how Shopify’s API reflects customer account state changes after the activation workflow completes.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.

When customer details get through the API the state is invited after I get verification mail then verification is finished then login into the store .After that I am getting the customer details using API the state should not be changed to enabled it is in invited I attach screenshot with this query verification email and get customer details screenshot