I am setting up a new account and am having trouble getting the system to accept payment. I have tried three separate credit cards with no luck. Is there a way to reach customer support by phone or chat? The free trial ends today.
Hi, @Sabranie .
Thank you for reaching out! I am sorry you are having trouble.
Are you trying to set up your credit card to pay for your subscription? Are you receiving an error? If so, can you share a screenshot of this error? To contact our Support Team, you can follow the link, log in, select two topics, then scroll down to see contact options.
Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?
Talk soon,
There are not any contact options there. Yes, trying to pay for a subscription. Can you call or email me?
Hi, @Sabranie .
Thank you for your reply.
If you do not see any contact options, you will need to try on a new browser or device. If that does not work, please try clearing your cache/cookies and browser data to create a new connection. I do not have access to store-specific information through our Community forum. You will need to talk to a Support Advisor on our Support Team.
Please let me know if you have any further questions!
Talk soon,