Customers are getting button pop ups when they hover over buttons on my website

Technical Q&A
1

Some customers are getting pop up buttons when they hover over the buttons on my site. The buttons say select or remove.

Only some customers are getting this, not others. The customer who sent the screenshots attached was using Chrome on a Macbook Pro. When I use Chrome on a Macbook Pro I do not get these pop ups, so we are not sure what is causing this.

If he clicks on them he just gets an error message pop up.

Is anyone able to help us remove these from the site please?

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2

Hey @Badcrackers

Welcome to Shopify Community! Can you share your Store URL so I can have a look on it? Also, if you have password enabled then please share the password as well. Your cooperation would be greatly appreciated.

Best Regards,
Moeed

3

Hi Moeed

Thank you for your quick reply! Please see our URL here: https://badcrackers.co.uk/

Kind regards,

Isabella

4

Hey @Badcrackers

I’m unable to see any type of button popups on your website, if the problem still occurs then I suggest you to check and try to disable any apps if the problem is still occurs.

Best Regards,

Moeed