All of a sudden, without changing any settings, checkout isn’t working. It just redirects you to the home page. i have disabled all the apps, checked stripe, tried on incognito and still doesnt work. Can someone please help me?

It’s not just you, it’s affected many many stores over the past hour. Hoping its fixed asap :confused:

Mine is doing that too and looking at other questions on here its happening to lots of people. Shopify must have to look at it

this is happening on my store as well! Please keep us updated @Shopify_77 when this bug is fixed!

oh! how annoying. thanks for letting me know

Same here, checked everything we could think of already… waiting in line for shopify support in the chat…

Same here! They appear to have taken down support also as I can’t even get to discus with anyone so helpful

When shoppers try to checkout a cart they are redirected to the home page. This happening accross all devices. How can I fix this?

Same. I know of several other stores reporting the issue happening, all at the same time. Appears to be a global outage. In our case, we are stuck in a customer login loop, whether the customer signs in with their local username/password account credentials, or uses the Shop login option. Tested in …

Customers are unable to reach Checkout from the cart page 08/14/23

Payments + Shipping & Fulfilment

SalonAsko August 14, 2023, 11:04am 27

Same problem here! Shopify need to fix this ASAP!!

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Customers are unable to reach Checkout from the cart page 08/14/23

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