All of a sudden, without changing any settings, checkout isn’t working. It just redirects you to the home page. i have disabled all the apps, checked stripe, tried on incognito and still doesnt work. Can someone please help me?

Hi community! Kindly help regarding this technical issue as customers can not finish check out from either desktop, phone, or any other device. As it redirects them to the homepage while the items remain in the cart. This happens for both ‘Buy Now’ and after ‘Add to cart’. Your timely assistance w…

Hello, Our customers are currently experiencing an issue with the website’s payment page. When they click “Pay,” the website redirects them to the homepage. What could be the cause of this problem? Thanks,

https://www.shopifystatus.com/incidents They are aware … ours just started working again, so see if it’s working now :slightly_smiling_face:

Seems to be working now! At least i could log in and make a purchase!

They fixed it already : Shopify Status - Check Shopify Server Status

Hello, Link: www.fatio.ae The checkout button in my cart page is leading back to the homepage. There are no changes made to the cart page code or design. Please help me identify the issue. Thanks

Confirmed - it is back up and working for us again. Cheers!

Customers are unable to reach Checkout from the cart page 08/14/23

Payments + Shipping & Fulfilment

LewisHogg August 14, 2023, 11:27am 46

Hi, been in touch with shopify they have advised it should be fixed now!

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Customers are unable to reach Checkout from the cart page 08/14/23

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