Customers can't add products to cart on mobile

Technical Q&A
1

Hello,

I had a customer reach out to me today and tell me she wasn’t able to add any products to her cart and received an error message (first screenshot). I tried it out on my desktop and was able to add products to my cart, but wasn’t able to when I tried it from my mobile.

When I attempted to add things to my cart on mobile, the item wouldn’t appear in my cart until I refreshed and then I would not be able to remove the item from my cart. If I click to view my cart page, I am then able to see the product and remove it. I will attach a video of this also. Any ideas on why this may be happening and how I could resolve this issue?

www.itgirlhabits.com

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2

Hello @IGH ,

Your client store needs a technical attention.

Actually I checked your client store but found there is no error in console but in store the issue is same as you explained.
So I suggest start debugging it from step first then may be you can find where the issue is.

Thanks