Customers get logged out whenever they go to a different page (Empire theme)

Topic summary

A customer login issue is occurring on a site using the Empire theme where users are automatically logged out whenever they navigate to a different page.

The site owner has already contacted both Empire theme support and their account app provider (Flits) without finding a solution.

The problem appears urgent as it prevents customers from maintaining their logged-in session while browsing the site.

One user has followed up asking if the issue was resolved, but no solution or response has been provided yet. The discussion remains open with the core problem unresolved.

Summarized with AI on November 11. AI used: claude-sonnet-4-5-20250929.

Hello,

I have contacted Empire theme support and my account app - Flits - and nobody has an idea of what is going on. When a customer logs into their account and clicks any link to go to a new page, they get logged out. I need help urgently.

website: selvence.com

was this fixed?