Hello. I have customers who cannot get to checkout. There is no stock status issue with the items. They state that when they click “checkout” on the cart page a spinning ball appears and they cannot proceed. I have been helping them by creating draft orders and sending them the payment link. They are able to process their order with the link without any issues. I have many customers that do not have any issues so I am not sure why some have problems and others do not. I have not been able to replicate the issue.
We’re having customers call in and report the same issue. When they click CHECKOUT button, the page just refreshes.
This seems to be an issue with Chrome browsers from what little information we’ve gathered the last little bit. It has caused us to lose several orders.
It has happened with Microsoft Edge users as well.
@Shopify_77