This is detrimental to my store right now and I can’t seem to find any way to fix it. Attaching some screenshots.
Hi there @ilkinmadle .
I can definitely understand how urgent this is for you. Lets see if we can resolve this together! The first thing I’d like to rule out is there being any local issue causing this problem. Can you please go through each one of steps?
- Clear your cache and cookies on your browser. After this, completely reboot the browser.
- Try on another web browser or an incognito window.
- When using incognito, if you are still experiencing a display issue, confirm you have disabled browser extensions as these can change how the pages look.
- Try another device or on the Shopify Mobile app.
- Try another internet connection (example, switch to a cellular network on a phone rather than wifi.)
- Ensure there are no pop ups being blocked in the web browser.
- Ensure you do not have any firewalls or pop up blockers enabled on the device
Please let me know if this helps.