Customization fields not showing in cart

Topic summary

Issue: Customization fields were not appearing in the cart on a Shopify store.

Solution provided (using Shopify Liquid, the store’s templating language):

  • Navigate to Online Store → Edit Code.

  • Open theme.liquid.

  • Insert a Liquid conditional block just above the closing tag:

    • `{% if product %}

    {% endif %}`

Outcome: The original poster confirmed the change made the customization fields display in the cart, indicating the issue is resolved.

Notes:

  • The shared code snippet (Liquid conditional) is central to the fix.
  • No additional technical details, disagreements, or alternative approaches were discussed.
  • No further action items were identified; the thread reached resolution.
Summarized with AI on December 14. AI used: gpt-5.

Guy pls help. Customization fields not showing in cart. What can I do to make it work?

My website: 108creations.com

Hi @margo141

I have written custom script for this solution. Please follow below steps

Follow these Steps:

  1. Go to Online Store
  2. Edit Code
  3. Find theme.liquid file
  4. Add the following code just above tag
{% if product %}

{% endif %}

If you require further help to optimize your store, please don’t hesitate to reach out. If you find this information useful, a Like would be greatly appreciated. And if this solves the problem, please Mark it as Solution!

Best Regards,
Makka

1 Like

Thank you soooooo much! You are amazing! It is working now!!!