Customized Contact Form Submission Not Sending to Email

Hi everyone, I have two customized contact forms on my website (www.uncleervins.com) - one for general contact and one for businesses interested in our Wholesale program. You can fill it out and hit submit and get the response that a submission went through, but I do not receive an email that someone filled out the form. Is there something wrong with my code or something else on the Shopify backend?

Note: I use the Debut Theme.

General Contact Form Code:

{%- assign formId = 'ContactForm' -%} {% form 'contact', id: formId %} {% include 'form-status', form: form, form_id: formId %}
{{ 'contact.form.name' | t }}
{{ 'contact.form.email' | t }} * {%- if form.errors contains 'email' -%} {{ 'general.accessibility.error' | t }} {% include 'icon-error' %} {{ form.errors.translated_fields['email'] | capitalize }} {{ form.errors.messages['email'] }}. {%- endif -%}

{{ ‘contact.form.phone’ | t }}

State
Subject

{{ ‘contact.form.message’ | t }}

{% if form.body %}{{ form.body }}{% endif %}

{% endform %}

Wholesale contact form:

{%- assign formId = 'ContactForm' -%} {% form 'contact', id: formId %} {% include 'form-status', form: form, form_id: formId %}
{{ 'contact.form.name' | t }}
Business Name
Type of Store
{{ 'contact.form.email' | t }} * {%- if form.errors contains 'email' -%} {{ 'general.accessibility.error' | t }} {% include 'icon-error' %} {{ form.errors.translated_fields['email'] | capitalize }} {{ form.errors.messages['email'] }}. {%- endif -%}
{{ 'contact.form.phone' | t }}
Address
City
State
Zip Code

{{ ‘contact.form.message’ | t }}

{% if form.body %}{{ form.body }}{% endif %}

{% endform %}

hello,

i am haivng the same issue.

were you able to slove the issue?

thanks

No, I ended up creating forms on jotform and embedding into the site.

1 Like