The problem is in the operation of the customizer with the “Prevent cross-site tracking” setting enabled in the Safari browser. In order for the customizer to work, you need to disable it, which I think is very bad for the security of the device and the use of your digital footprint by anyone. I would really like the Shopify team to deal with this issue, because Safari is used by quite a lot of people, please optimize your platform for this browser. Now with the setting enabled (it is enabled by default), the customizer does not work. Screenshot attached
Topic summary
A compatibility issue exists with Shopify’s customizer tool when Safari’s “Prevent cross-site tracking” setting is enabled (which is the default). Users must currently disable this privacy protection feature for the customizer to function properly.
Key concerns:
- Disabling cross-site tracking poses security and privacy risks
- Safari has significant market share, making this a widespread issue
- Multiple users are experiencing the same problem
Current status:
- The issue remains unresolved
- Users are requesting Shopify optimize their platform for Safari’s default privacy settings
- A screenshot documenting the problem has been provided
The discussion seeks official attention from Shopify’s development team to address this browser compatibility problem.
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Thanks for the post, I’m having the same issue. Wasn’t sure what the actual issue was.
Don’t want to enable cross-site-tracking, either 