Customizing Checkout with Reminders On Shopify POS

Retail & Point of Sale
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Topic summary

A sports footwear retailer is experiencing issues with staff packing incorrect shoe sizes during busy checkout periods.

The proposed solution involves creating a checkout reminder on Shopify POS—specifically, a pop-up message asking “Have You Checked The Customer’s Items?” with Yes/No options. Selecting “Yes” would proceed to checkout, while “No” would return to the home page.

Key Questions:

  • Is customizing the POS checkout flow possible?
  • Does this customization require a Shopify Plus subscription?
  • How have others solved similar inventory verification problems at point of sale?

The discussion remains open with another user expressing interest in the same solution, but no answers or workarounds have been provided yet.

Summarized with AI on October 29. AI used: claude-sonnet-4-5-20250929.
1

Hi,

I am a sports retailer with footwear being the primary merchandise my store sells.

My staff occasionally packs the wrong shoe sizes into the shoe box at the point of purchase and this usually happens when the store is busy with a bunch of customers waiting for service or checkout. I want to prevent this by creating a reminder on the POS that prompts a reminder message when the staff is checking out a customer.

I imagine a solution to this would be to show a pop up message upon selecting ‘Checkout’ on the POS that says ‘Have You Checked The Customer’s Items?’ with the options being ‘Yes’ or ‘No’. If ‘Yes’ is selected, the checkout would proceed and if ‘No’ is selected, the checkout with revert back to the home page.

Would customising the checkout on POS be possible at all or do I need to be on Plus?

Additionally, I am happy to hear how anyone else has managed to solve a similar problem.

1 Like
2

I am looking for a solution to the same problem