Customizing Email for pre-order on the basis of stock count

Ask & Offer
1

I have 4 variant for a single product. but all of them may not be available. some variants will have pre order option. i want to customize the email template that is when a user order an item with an available variant the email should show “thankyou for your purchase” and when a user purchase an item with a pre order variant it should show “thankyou for your pre order”. what i did right now is i have created meta fields for the product and set is pre order true for the variant which is not available. and edited the email template as below

{% assign delivery_method_types = delivery_agreements | map: ‘delivery_method_type’ | uniq %}
{% if delivery_method_types.size > 1 %}
{% assign has_split_cart = true %}
{% else %}
{% assign has_split_cart = false %}
{% endif %}

{% assign is_preorder = false %}

{% for line in order.line_items %}
{% if line.variant.metafields.custom.preorder == true %}
{% assign is_preorder = true %}
{% endif %}
{% endfor %}

{% capture email_title %}
{% if is_preorder %}
Thank you for your pre-order!
{% elsif has_pending_payment %}
Thank you for your order!
{% else %}
Thank you for your purchase!
{% endif %}
{% endcapture %}
{% capture email_body %}
{% if has_pending_payment %}
{% if buyer_action_required %}
You’ll get a confirmation email after completing your payment.
{% else %}
Your payment is being processed. You’ll get an email when your order is confirmed.
{% endif %}
{% else %}
{% if requires_shipping %}
{% case delivery_method %}
{% when ‘pick-up’ %}
You’ll receive an email when your order is ready for pickup.
{% when ‘local’ %}
Hi {{ customer.first_name }}, we’re getting your order ready for delivery.
{% else %}

      We're getting your order ready to be shipped. We will notify you when it has been sent.

  {% endcase %}

 {% if delivery_instructions != blank  %}
          <p><b>Delivery information:</b> {{ delivery_instructions }}</p>
        {% endif %}
       {% if consolidated_estimated_delivery_time %}
        {% if has_multiple_delivery_methods %}
          <h3 class="estimated_delivery__title">Estimated delivery</h3>
          <p>{{ consolidated_estimated_delivery_time }}</p>
        {% else %}
          <p>
            Estimated delivery <b>{{ consolidated_estimated_delivery_time }}</b>
          </p>
        {% endif %}
       {% endif %}
    {% endif %}
  {% endif %}

But this is not working as expected. still when a customer order a pre order product. the default email is sending which shows “Thankyou for your purchase”

2

Hi @djioff I’m @PaulNewton shopify-partner and I do theme/notification/liquid repairs.

You say “i have created meta fields for the product” but the code shows it’s checking variant metafields.
And email_title is never used etc.

Beyond that to spend more time diagnosing and to fix it you can reach out to me for customization services to.
CLICK my profile-pic or visit my profile on the forums
ALWAYS include context in new communications, e.g. reference urls, posts urls, etc

3

I’ve actually been in this exact situation before with mixed in-stock + preorder variants. Using a metafield is the right direction, but Shopify’s default email templating doesn’t read variant-level metafields unless you call them properly.

What worked for me was:

1. Adding a boolean metafield at the variant level (not product level).

2. In the template, wrapping the message in a simple Liquid check like:

{% if line_item.variant.metafields.custom.preorder == true %} Thank you for your pre-order {% else %} Thank you for your purchase {% endif %}

3. Then test it with a draft order to confirm it pulls the correct messaging.

Shopify’s notification emails are picky with metafields, so make sure you’re referencing the exact namespace + key. Once that’s right, it switches messaging perfectlyI can drop the exact Liquid snippet I used.