When a customer tries to change the quantity of an item or remove an item from the cart before checkout , the cart is not updating and appears to stall - see image below. However, if they click the ‘Check out’ button everything including the quantity and price appears to update accordingly. I have made no customisation to the code of the theme, so this appears to be a fundamental flaw in the original design, and very off-putting for potential customers who may think that the site is not working correctly and therefore may not wish to proceed with their purchase. Do you have a fix for this issue? I have noted others have had the same problem and no solutions have been offered.
I’ve been having the same exact issue. When I contacted Shopify, they said it was fixed but it is still happening.
To everyone having the same issue, I have had to put in a quick workaround and create a ‘clear cart’ button that will resolve the issue until the dev team find a solution.
To implement this workaround, you’ll need access to the theme code but I promise it is super simple.
1: Edit theme
2: Locate and open main-cart-items.liquid
3: If you have not edited the cart code, enter the following on line 43
<a href="/cart/clear" class="btn button" style="margin-bottom:10px;">Empty cart</a>
4: Save the code
You should see a button styled to your theme’s appearance that will empty the whole cart once pressed. A live example can be seen on https://mapelio.com
If anyone has any issues, please get in touch (iain@vumo.co.uk) and I’ll do my best to help you implement this temp fix.
Kindest
Iain