Dawn theme - can't find source of incorrect phone number

Technical Q&A
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1

Hi there,

I have discovered that when you click the “store information” link/button on the product page of our website, below the add to card button, an incorrect phone number is displayed in the information drawer that appears on the left hand side of the screen.

I can’t find where in the code this phone number is referenced to update it. I have checked all the phone numbers listed in the store settings and done a search for “phone” and the actual digits in the theme code and I can’t find anything that allows me to correct it. Shopify help was also unable to locate the source of the phone number.

Has anyone else come across this?

3

@Qsquad can you please share your product page link? so we can check the code and get to the location of this incorrect info

4

When you click on the “store information” button - it’s the drawer that appears to the left with the incorrect phone number.

5

@Qsquad you can check at few places like

1] theme code where you have this availability drawer liquid code file

2] you can check in default theme contents if they have availability drawer tab and content

3] you can check customize settings for drawer content

have you checked all the locations? if you find it difficult then I can check it for you, I will need collab code to send the request

6

Hi there,

Thank you for your advice. I have been able to find in sections > pickup-availability.liquid

At line 100 and 101 it references “phone” but I’ve still been unable to work out where the actual digits have been hard coded

Screenshot 2025-11-18 at 2.56.52 PM
Screenshot 2025-11-18 at 2.56.52 PM1428×1188 151 KB

7

@Qsquad can you please check settings tab as well, since this is pickup address may be you have address set in settings

8

I found it! I can’t believe I had to click through so many settings, I thought I’d searched them all. Thank you very very much!

9

awesome, for reference of the others, can you please share where exactly did you find it?

10

Settings tab > locations > store address > address and then click on the address to edit the settings

11

thank you very much.