Dawn Theme Collapsible Content Category Title

Store Design
1

Hi Experts,

This is the page in question: https://21ic5jsln6tkcu6u-50129502366.shopifypreview.com/pages/faq

We are using the Dawn theme.

Is there a way I can add a Category for each set of questions? For example, the first set of questions is for PAYMENT, 2nd set is for SHIPPING, TENT, and so on.

2

Hi Shella-Pateno,

You could add a new ‘collapsible content’ section for each set of questions and edit the headings per section accordingly. Then if you still want the page to be titled “Frequently Asked Questions” you can add any section that has an editable header and delete all the other blocks from the section so only the heading is showing. For example you could add another ‘collapsible content’ section and delete all the ‘collapsible rows’ within it and edit the heading to be your page title.

I did something similar on the shopify site I made for my employer as seen in this link: https://www.mdcstore.ca/pages/faq

I hope I understood your question and that’s a suitable solution for you :slightly_smiling_face:

3

HI @Shella-Pateno ,

You can refer to our FAQs, Helpdesk, Chat, WhatsApp which provides you the ability to create your categorized FAQs page.

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In addition, it provides a smart, instant and helpful FAQs popup for customers to track their orders and find popular questions. You can disable the popup if you don’t want popups on your website.

You can visit our demo store to see if it’s what you need.

Our customer support team is available 24/7 so feel free to reach out to us if you have any questions regarding the app.

4

Hi @srwarnock ,

Thank you so much. I also thought of this but wanted a custom code instead. This still works. Thanks and take care