Dawn Theme -- Collection List Images Blurry

Technical Q&A

Topic summary

A user is experiencing blurry collection list images on their Shopify store using the Dawn theme, despite uploading product images at 700×700 pixels.

Problem Details:

  • Images appear blurry in collection lists
  • Previously attempted solutions from community forums haven’t resolved the issue
  • Issue affects both desktop and mobile views

Current Status:

  • Multiple support providers have requested the store URL and password to investigate
  • User has shared store credentials (veeli.com, password: owcare)
  • Discussion remains open, awaiting diagnostic feedback and solution recommendations

The thread is in early troubleshooting stages, with helpers preparing to examine the specific implementation to identify the root cause.

Summarized with AI on November 13. AI used: claude-sonnet-4-5-20250929.
1

Hi there,

Need your help. For my store I uploaded product images with size 700*700. However, my collection list images appear blurry. I tried other person’s solution in below link, it still doesn’t work for me.

https://community.shopify.com/c/shopify-design/dawn-theme-collection-list-images-blurry-on-chrome/m-p/1587980

Any help would be much appreciated!

Best Regards,

Tara

2

Attach a link to your store, and when exactly this issue occur, desktop or mobile?

3

Hi @Tara123 ,
Can you kindly share your store link (with the password, if any) with us? We will check it and suggest you a solution if possible.

4

Thanks for your kind response. It looks like both desktop and mobile appear blurry.

My store link: veepli.com

password: owcrae