For some reason my thumbnail images on the collection pages are not scaling on mobile - they are fine on the desktop and on mobile preview, but not actually on mobile. Can anyone suggest why?
Topic summary
A user is experiencing an issue where collection page thumbnail images scale correctly on desktop but fail to scale properly on mobile devices, despite appearing correct in mobile preview.
Current Status:
- Problem confirmed on actual mobile devices (not just preview)
- Store URL shared: aallandcreate-com.myshopify.1
- Store password provided: apmieb
Support Offered:
- PageFly support representative offered assistance
- Requested store access credentials to investigate
- User prefers receiving CSS code amendments rather than publishing store or sharing full access
Unresolved:
No solution has been provided yet; awaiting CSS code suggestions to fix the mobile scaling issue.
This is Noah from PageFly - Shopify Page Builder App
I can help you. Please can you provide the website url. Thank you.
Best regards,
Noah | PageFly
Hi @JoePadbury Can you send me password website ? Thank you so much.
Could you send me the suggested code amends? I would rather not publish my store password
password: beimpa