Dawn theme not allowing customers to select different options

Store Design
1

Hi;

I just changed my Minimal theme to Dawn. Everything works fine except for the varients.

My art can be purchased framed or unframed, but there seems to be a preselected default to only allow the first varient to be added to the cart. Can anyone bail me out? My website is shapedbymyjourney.ca

Thank you so much.

2

Hi @shapedbymyjourn

You must add Frame and Unframe in the same Option name of product so customer can select

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3

Hi @shapedbymyjourn did your previous theme have customizations that relied on having to separate option-types to represent the frame-choice?

To operate with Dawn as is, you will want to

  • rename the product_option named “Unframed” to “Frame Type” ( or different wording)
  • then remove the separate product_option named “Framed”
  • recreate Framed as a value in the option-values for the product_option named “Frame Type” along with the “Unframed” value.

For lots of products consider using CSV export/import to adjust all this:

https://help.shopify.com/en/manual/products/import-export/using-csv

:bomb: Keep in mind whether this extends past any theme customizations you may have done and impacts any backing process,services, or apps that may rely on the old product_option variant structure.

4

I am so grateful for such a clear and quick response! In my head, the words ‘Option Value’ translated to ‘price’. Thanks again!

5

Thank you.