Dawn theme page

Topic summary

A user reports an issue with the Dawn theme’s video functionality on product pages.

The Problem:

  • Videos cannot be viewed in full-screen mode on product pages
  • Error message indicates the website doesn’t support full-screen
  • Full-screen feature works correctly on the home page but fails on product pages

Request:
The user is asking Shopify to fix the full-screen video feature specifically for product pages across the Dawn theme.

Summarized with AI on October 29. AI used: claude-sonnet-4-5-20250929.
  • Hi for product page I can’t view video. If I click video I want to see “full screen” but I cant. Says website doesn’t support full screen. I’m using theme dawn from Shopify free themes. Please fix full screen feature for all products pages. It works for home page but not product page. Please fix. I want to see “full screen” on product page
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