Hi @Mobix ,
Thanks for reaching out. Is this only occurring on mobile or do you have issues with the images on desktop versions too?
Topic summary
Main issue: On a Shopify store using the Dawn theme (aventia.uk), product description images become excessively large after tapping to zoom, and pinch-to-zoom does not work in some sections.
Symptoms and scope:
- Zoomed image size is too big after clicking/tapping.
- Pinch-to-zoom (gesture-based zoom) is inconsistent or disabled in certain parts of the product description.
- Context suggests this may be a mobile-specific problem due to pinch gestures, but desktop impact is unclear.
Latest development: A responder asked whether the issue occurs only on mobile or also on desktop to narrow down the cause.
Status: Unresolved. Awaiting clarification on affected devices/platforms.
Pending actions:
- Confirm whether the problem is limited to mobile or also appears on desktop.
- Potentially provide device/OS/browser details and which sections of the product page are affected.