Main issue: A US-based store wants to offer DDP (Delivered Duty Paid) for orders shipping to Canada but cannot use Shopify Managed Markets because products contain batteries, which are not accepted.
Proposed solution: Use the PH Multi-Carrier Shipping Label app. It lets merchants connect their own carrier accounts (FedEx, UPS, DHL Express) and configure international shipping requirements, including DDP for most carriers.
Details/availability: The app offers a 14-day free trial. Vendor support is available to assist with setup.
Status: No confirmation yet that this solves the original need. The thread remains open with a single recommended workaround and no reported outcomes.
Hello @Trevor001
If you have a business account with shipping carriers such as FedEx, UPS, DHL Express, etc., I recommend exploring solutions like the PH Multi-Carrier Shipping Label app. This app allows you to configure your own carrier accounts and set up all the international shipment requirements, including DDP (Delivered Duty Paid) for most carriers.
The app also offers a 14-day free trial period, and once installed, feel free to reach out to our support team for any further assistance.