I deactivated my store,i paid 1$ yesterday and deactivated it today,am i getting charged more do i owe something im scared,its not on this mail its other mail,HELP ME
1 Like
Hello @tomke ,
It’s important to note that when closing a store, you should unsubscribe from all apps and integrations. If you don’t explicitly cancel your subscription plans, some apps may continue to bill you even after you’ve closed your store.
Best regards,
Anastasia
Hi @tomke
In this case, I recommend to reach out to the Shopify support, they will provide the solution quickly for you.
https://help.shopify.com/en - You can contact Shopify support here.
I hope it helps.
Esther
Hi @tomke
You should better contact Shopify support team for further information about it.
You can contact them directly here in their live chat channel: https://help.shopify.com/en/support/topic-select/login-issue/contact/chat
Best,
Daisy - Avada Support Team.