Dear Shopify. This issue does not solve the problem. We have had the hCaptcha checked (see screenshot) and are getting 400 abandoned carts EVERY DAY from Bellevue, WA, etc. for the past month. We’ve had to stop sending messages to our REAL customers who have put stuff in their cart and our analytics are toast. We’ve also had to stop taking Newsletter subscriptions as well. My only guess is that they are using us to test Stolen Credit Cards since that is the step they keep stopping on. Are you ok with this? We’re not. It’s hurting us, a lot. I keep seeing mentions of this for the past 5+ years and no solution other than the stuff above that doesn’t do anything.
CloudMinion
40
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