Debut theme- customizing email notifications

Store Design
1

Hello,

site: www.alifemostbizarre.com

I am trying to customize the notification emails being sent to my clients. my question is: how do i make two different emails? can it be done? One will be for shipped products and the other will be for downloadable products that will include a free download gift.

is this possible? thanks

2

Hi, try these resources

https://help.shopify.com/en/manual/orders/notifications/edit-template

https://www.shopify.com/partners/blog/shopify-email-notifications

The property to check to use in logic in shopify notification templates for the different type’s is typically variant.requires_shipping

https://shopify.dev/api/liquid/objects/variant#variant-requires_shipping

Always backups templates before making changes

Pseudocode you may need to test and tailor:

{%- if variant.requires_shipping -%}
 {%- comment -%} phyical good message {%- endcomment %}
{ %- elsif variant.requires_shipping == false -%}
 {%- comment -%} digital good message {%- endcomment %}
{%- endif -%}

For digital goods this can be dependent on the app being used. Such a shopify’s digital goods app which is text only

https://community.shopify.com/c/shopify-design/customizing-emails-in-digital-downloads-app/td-p/411482

https://help.shopify.com/en/manual/products/digital-service-product

And whether you choose to send the fulfillment email https://community.shopify.com/c/shopify-discussions/email-templates-and-downloadable-products/td-p/293089

1 Like
3

Thank you! it turns out im using the digital downloads app, and they already have this type of email in place! i didn’t know to look there!

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