Debutify - Discount code does not apply on cart page, but applies when you continue to payment

Store Design
1

Hi. In the store, there is a section for discount code in the cart. when customers write the discount code, it does not appear in the cart, but when they press continue, it appears on the payment page. how do i fix that?

2

Hi Sharkyoriginals,

I’m here to help you with the issue you’re facing, but I’ll need some more information to better understand the situation. Could you please provide the following details:

  1. What theme are you using? In the Dawn theme, for example, the cart page doesn’t include a discount code input by default. Are you using a different theme, or did you manually edit the theme?

  2. Are you using any apps to show the discount code input in the cart? If so, you might need to reach out to their support team.

  3. How did you create the discount? Did you use Shopify’s built-in discounts, or did you create the discount using an app?

Providing this information will help me narrow down the cause of the issue and offer a more accurate solution.

Additionally, if you could include your store URL, that would be great.

Looking forward to assisting you further!

1 Like
3

https://sharkyoriginals.com.tr/ is the website. and the discount code i created is ‘‘hikayemiz’’

  1. I’m using debutify theme.

  2. no i don’t use any apps

  3. I created the discount shopify’s built in discounts.

I’d really appreciate if you could help me thank you.