I wanted to check if anyone else is experiencing unusually long delays in the Shopify app review process.
Our app has been in review for over two weeks now, which seems significantly longer than the usual review time. We haven’t received any feedback or requests for changes yet.
Has anyone recently gone through the review process and faced a similar delay? Is there anything we should do on our end, or is this just a backlog on Shopify’s side?
Any insights would be really appreciated. Thanks in advance!
It will take time, depending on how many features your app has. Did your partner account have a published app before?
With a verified partner, it will not take as long as yours!
Hello @samirhembrom,
Yes a few developers have been seeing longer review times recently.
Normally it takes around 5–7 days, but lately some apps are taking 2–3 weeks due to backlog on Shopify’s side.
Hey there @samirhembrom I understand how you feel now as the process has taken longer than you’d hoped it would but there’s no need to panic as app reviews can even take over 3 weeks so I suggest you just stay in touch as well as you can for updates and avoid making any major changes on the app that could disturb the process
We have no idea whether the app is being reviewed, the review page seems to same for 3 weeks now. Least they can do is give an update that a reviewer is assigned.
Going through the same thing right now. I submitted my first app about a week ago and haven’t heard anything back yet either.
From what I’ve gathered, Shopify posted on the developer forums that review times are running around 30 days right now due to high volume. First-time submissions tend to take longer too since they review everything from scratch.
What I’ve been doing in the meantime is double-checking my app against their review requirements doc to make sure nothing obvious will cause a rejection and force another round. The worst outcome is getting rejected for something small and having to wait another 30 days.
Have you tried reaching out through the Partner Dashboard support chat? I’ve heard mixed results but some people say it helped move things along.
No, I haven’t used the chat for those matter, we can only double check the requirements doc right now as nothing else would be the most productive use of our time.
I have been waiting for 7 weeks now. I got a reviewer in week 4, implemented the feedback directly, and now it has been 3 weeks. Not sure if it is normal
