Deleted all 3000 products by mistake

Topic summary

A user accidentally deleted all 3,000 products from their Shopify store on January 21, 2025. They have a store log file containing product IDs but are unsure how to proceed with recovery.

Proposed Solutions:

  • One community member offered to help recreate products in bulk using the product IDs via Shopify’s API or CSV upload, requesting the log file for review
  • Another member advised contacting Shopify Support directly for potential backend recovery, noting that official support should be the first point of contact for such critical issues

Current Status:
The discussion remains ongoing. The user has shared their log files with the community helper via email, but no recovery has been confirmed yet. Shopify does not have a built-in feature to restore deleted products, so recovery will likely require either manual recreation or direct intervention from Shopify Support.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.

Hi Rajat, thank you for your response, i have just emailed you with the attached files

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