Hi,
we have business requirements to automatically delete customer PII via a script and consequently - orders after X period of order creation.
The deletion part is solved but because there is no order in the orders UI, we wonder what happens if a cardholder raised a chargeback.
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Is there a way we can still be notified via email of the chargeback if order is deleted in order object?
unsure if chargeback notif emails are linked to the order object or more so transaction type of object. -
is there a way to provide evidence for a chargeback with a deleted order such as via API?
(aware we “shoot ourselves in the foot” with this request and still desire some functionality with chargebacks but I’m looking to inform finops on expected flows or lack- of with this design.
Bonus question
- anyone know the specific objects overridden or wiped with shopify’s manual data erasure ?
(the one they have available to toggle on for GDPR compliance)
Thanks in advance