Hello,
I deleted some products but somehow when I search for them on the online store, they still show up.
Has anybody already faced the same issue? If so, can you help me with that?
Thanks in advance
Kate
Here is the link to my store: https://gemour.com/search?q=swarovski
Hi @gemour ,
Hyde here from Shopify.
I can replicate the issue myself, and it looks like we’ll need to access your account in order to resolve this issue.
While we’re not able to provide account-specific support via the Shopify Community at this time, I can say that I suspect it’s simply a question of having our support team essentially refresh the “search” cache in the internal of your store. We’d be happy to continue assisting you through live chat, email, or callback. Please visit our help center and log in to your account to create a support request.
Since this is the next step I’ve marked this reply as the solution for the benefit of others who may discover this topic. Thanks!
All the best, Hyde.
