Google has listed all of our products from Google shopping because of supposed counterfeit products.
but I can’t figure out what it’s pointing to, we simply sell other people‘s items. I’m trying to figure out what their criterion is!
Topic summary
A seller’s entire product catalog was removed from Google Shopping due to alleged counterfeit violations. The seller is uncertain which specific products triggered the policy violation, as they resell items from other brands.
Key Guidance Provided:
- Sellers are responsible for ensuring all products comply with Google’s policies, regardless of sourcing from third parties
- Cannot rely solely on brand owners’ claims of compliance
Recommended Actions:
- Contact all brand owners/suppliers to verify product authenticity and compliance
- Conduct reverse image searches to identify potential copyright infringement or look-alike products
- Products visually similar to existing items may indicate counterfeit issues
The situation remains unresolved, with the seller needing to investigate their inventory to identify and remove problematic listings.
Hello Jediah, thank you for your question in the FeedArmy AMA Event.
It seems the other question you asked is the same, so here is what I said.
The issue with selling other peoples items is that you are responsible for checking what you sell is compliant. You can’t rely on 3rd parties to say it is compliant.
In this case I recommend you talk to all your brand owners you are selling the products from.
Do some image product searches to see if there are products that look very similar, if yes, that could indicate copyright infringement.