Deploying an app on the Shopify Marketplace

Topic summary

Cloudify describes an app intended to sync Shopify with E-conomic (an invoicing SaaS). After installation, the app redirects merchants to an external page (https://marketplace.cloudify.biz/packages/economic-shopify) where they can order the integration.

Shopify’s technical review rejected the submission, citing a requirement for in-app functionality (features accessible within the Shopify app interface). The current implementation appears to rely primarily on an external website rather than providing core functions inside the app.

Cloudify requests clarification on the approval guidelines needed to meet Shopify’s standards. They note they have read the available online articles and guidelines but still have unresolved questions.

No decisions or action items were concluded in this exchange. The thread remains open, seeking input from Shopify representatives on how to align the app with in-app functionality requirements.

Summarized with AI on February 10. AI used: gpt-5.

Hello.

We at Cloudify have been trying to develop an app for the Shopify Marketplace. The app will allow the customers to sync Shopify with E-conomic (An invoicing SaaS). So we have tried to submit our app to Shopify but failed to get it approved. How the app worked is, that once the customer installed our app we would navigate them to our webpage https://marketplace.cloudify.biz/packages/economic-shopify and from here they would be allowed to order the integration between Shopify and E-conomic. This app was not approved by Shopify’s tech team, saying that in-app functionality is required for an app to be approved for Shopify. I’d like to learn a bit more about the guidelines along which an app has to be developed to be approved by Shopify. I have already gone through the articles and the guidelines that are present online but still have some doubts. I’d like to request input from someone at Shopify, who can help me with this.

Regards,

Steve Klein