When i am on my product page the description is all set for every product. When I go to my website and hit one of those products. The description page just loads and nothing ever comes up. This is for all the products and have used on multiple devices and networks. You may need access from me to fix…

Hello @nobadshop Can you share the site URL?

Our site is locked at the moment. Here is the url tho https://nobad.store/

@nobadshop Need Collaborator request code

@nobadshop I just checked the product page description seems loading though its under a TAB [des.png] [mobiledes.png]

Every time we look at that it just loads. It never actually shows us the option of it when its down. How do we switch it so there is no toggle drop down menu and the product descrption is there all the time

description not loading on website

Shopify Discussion

kazi_1 October 5, 2024, 12:57pm 11

There is option to “Collapse content” in your product page just check/uncheck it. I have unchecked it.

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description not loading on website

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