DHL Integration With Shopify

Shopify Discussion
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Topic summary

A Netherlands-based merchant needs help integrating DHL with Shopify for logistics and wants to display custom shipping rates rather than default app rates. This is their first logistics integration.

Resolution provided:

  • DHL Support (Jens) directed the merchant to contact DHL Netherlands colleagues via email (parcelsales.applicationsupport@dhl.com) or phone (088 34 54 344)
  • DHL offers a Shopify app with custom shipping rate functionality

Current status:

  • The original poster thanked DHL Support
  • Another user later inquired whether the issue was successfully resolved and requested details about the solution, but no follow-up response has been provided yet
Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.
1

Hello, I hope you guys are doing well. I am facing an issue as I need to integrate DHL with Shopify for logistics, but I am doing logistics integration for the first time and don’t understand how to do it. Can someone please help me with the integration? I want to display my own shipping rates and not the ones from the application. My store is Netherlands Based

2

Hello Maxian,

this is Jens from DHL. Thanks for reaching out.

As you are based in the Netherlands, pls reach out to my Dutch colleagues:

parcelsales.applicationsupport@dhl.com

088 34 54 344

They offer a Shopify App with this feature included.

Thanks

Jens

3

Thank You

4

Hi @Maxian ,
This issue really caught my attention. I am curious, were you able to solve this and if so how did you go about it?