In my website i have a specific milk product section for which includes different rate as per the area as u can see in the following images below i am trying to find a solution do revert back asap. [order online milk product delivery option.PNG] [WhatsApp Image 2021-10-01 at 4.48.09 PM (1).jpeg] …

Hi @ASHWIN_BIYANI ! To clarify, are you wanting to show these two delivery options at checkout? [05-38-15651-44568] If so, there are a few things we’ll want to confirm. First, when you visit Settings > Shipping and delivery > Local delivery in your admin, do each of your locations show that they…

[radius.PNG] yeah the settings are same as u have mention above and this is my area radius which i have kept, cant get whats the error exactly is! just solve the issue as soon as possible .

Thanks for this screenshot! I’m curious if your checkout is not recognizing the address as being within 15.0 km of your store’s location. Have you tested any other shipping addresses within your delivery radius to see if local delivery appears at checkout? Since I know this is an urgent issue for …

yeah I have checked the other places too in some it’s showing while in some places isn’t showing the option! in the above mentioned i couldn’t found the issue which I am facing just get the support team to contact me through any desk or any other method and solve this problem in urgent bases.

If local delivery is sometimes showing as an option at checkout, depending on the shipping address you enter, then I do imagine that the issue comes down to whether or not the shipping addresses are recognized as being within your delivery radius. That said, I would still like for you to connect wit…

i still cant find the solution in the support page, cant the support team do an anydesk get this problem solved asap!

Just so I understand correctly, when you say you can’t find a solution in the Help Center, do you mean you’re not finding the option to contact our support team? Or that none of the related articles are helpful? Were you able to follow the steps I shared above?

none of the related articles are helpful as well as i cant find a any way to talk to the support team

Thanks for clarifying. Since you’re looking to contact support, you can disregard the Related articles section shown on this page: [18-35-5575-47546] Instead, scroll down to Get support. Can you please share a screenshot from your end so I can confirm what options you’re seeing? Thanks so much!

different Delivery option not visible in my website

Payments + Shipping & Fulfilment

ASHWIN_BIYANI November 11, 2021, 7:12am 11

so this is the option i am getting, connect me with the tech team so that this issue of delivery charges can be corrected asap

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different Delivery option not visible in my website

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