If local delivery is sometimes showing as an option at checkout, depending on the shipping address you enter, then I do imagine that the issue comes down to whether or not the shipping addresses are recognized as being within your delivery radius. That said, I would still like for you to connect with our support team to further investigate, particularly because I know this is a time-sensitive issue for you.
Since our team is not able to make outbound calls, can you please click here, then follow these steps to contact our support team:
- Log in to your store
- Enter a topic into the search field
- On the next page, beneath Get support, click Continue.
Thanks!