Hi,
I’ve transferred the development store to a client.
The monthly Basic plan is advertised as €27/month (Serbia), but he’s being charged $39. Can you help me switch to the regional pricing?”
Topic summary
A developer transferred a store to a client in Serbia and encountered a pricing discrepancy. The Basic plan shows €27/month in regional advertising but the client is being charged $39/month instead.
Issue: Mismatch between advertised regional pricing (€27) and actual charge ($39)
Response: Another user clarified that these are peer-to-peer forums and cannot directly resolve billing issues. They recommended contacting Shopify Support directly through the official help center, either by the developer or the merchant themselves.
Status: Unresolved - requires direct contact with Shopify Support to switch to correct regional pricing
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These are peer to peer forums, contact actual shopify support directly or have the merchant do it:
https://help.shopify.com
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