Disable Cash on Delivery (International order)

Payments + Shipping & Fulfilment
1

Hi,

Although we note the customer that COD/CASH ON DELIVERY available only for domestic shipping. They insist to select that payment method!

We want be able to prevent international or specific country from COD/CASH ON DELIVERY.

Thanks in advance

France

3 Likes
2

hi, @lazor123

We are a Shopify agency. we will help you to disable the COD.

if you are looking to get the solution please contact us.

at www.zworthkey.com and official@zworthkey.com

Thank you

3

Thanks Zworthkey,

I am not looking to disable COD, I was asking if we can restrict COD as per country location, since many customers choose COD for International Purchases!

If you can help let us know

Regards…

4

@lazor123 thanks, we will help you to restrict the COD for the country-wise Restriction.

5

Hi LAZAPARIS

Unfortunately it’s not possible to disable COD for specific countries. Payment methods in Shopify are global, so if you enable a payment method it will be available for every country where your customers checkout.

You did the right thing by adding a note telling your customers that COD is available only in a few countries, unfortunately you will have to cancel all orders placed with COD in the countries you don’t support.

I suggest you try to be more aggressive in the messaging, for example say clearly that COD is available only in countries X Y Z and all orders from different countries will be canceled.

Let me know if this helps!

Marco

6

Did you find the solution for this problem ??

7

Hi @sheril_mohd

Previously you could only achieve this with Shopify Plus, but now you can do it using the Kip: Customize Payment Methods app, which let’s you hide payment methods like Cash on Delivery depending on conditions like country, location, language, province, zip code, etc.

In this case, you can create a rule to hide Cash On Delivery on all countries except on your domestic shipping country.

I hope you find it helpful!

1 Like
8

yep, seems to work just fine. nice plugin

1 Like
9

To prevent international or specific country from choosing Cash on Delivery, you can use PayRules: Hide Payment Methods app. For example, you can show COD only for France if that is your domestic country. Here is how you can do it:

  1. Choose Cash on Delivery from the Select payment methods field.
  2. From the Countries field options, choose Hide if not found and France like the below screenshot.

france.png
france.png731×832 33.7 KB

Now your customers cannot use COD option anymore if their shipping country is not France.