Disable/hide the Last Name field for Shopify Inbox?

Topic summary

A user is seeking a method to disable or hide the Last Name field within Shopify Inbox, the customer messaging app.

Current Status:

  • The original question remains unanswered
  • A second user has followed up asking if any solution was ever provided
  • No workarounds, official responses, or alternative approaches have been shared

Key Issue:
The discussion centers on customizing form fields in Shopify Inbox, specifically removing or concealing the Last Name input requirement.

This appears to be an open question with no resolution yet.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.

Is there any way to disable/hide the Last Name field for Shopify Inbox?

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