Disconnect Shopify product sync from Facebook/Instagram shop

Shopify Discussion

Topic summary

A user wants to stop Shopify’s automatic product sync to their Facebook/Instagram shop catalog in order to use a manual catalog instead for better control over product presentation. However, Meta currently prevents linking the manual catalog while the automatic sync is active.

Recommended solution:

  • Remove the Facebook & Instagram sales channel from Shopify
  • Disconnect the auto-synced catalog/shop in Meta Commerce Manager
  • Create a new shop manually in Meta and link it to the manual catalog

Important trade-off: Once the sales channel is removed, Shopify will no longer automatically update products on Facebook/Instagram—all product management must be done manually through Meta.

The discussion confirms that Shopify’s native integration does not support switching from automatic to manual sync while maintaining the connection, making a complete disconnect and manual setup the only viable path forward.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.
1

I’d like Shopify to stop automatically syncing products to my Facebook/Instagram shop catalogue so that I can switch to using a manual catalogue in my Facebook/Instagram shops instead (I need more control over how my products appear in the shop).

I already have a manual catalogue created, but Meta won’t let me link this manual catalogue to my Facebook/Instagram shop.

Please help! I’ve been going round in circles and not getting anywhere.

Many thanks all :slightly_smiling_face:

2

Hi @Liang_Ku

If you want full control with your manual catalogue, you’ll need to:

  • Remove the Facebook & Instagram sales channel in Shopify.
  • Disconnect the auto catalogue/shop in Meta Commerce Manager.
  • Set up a new shop manually in Meta and link it to your manual catalogue.

Just keep in mind: once you remove the sales channel, Shopify won’t update your products on FB/IG anymore - you’ll have to do it all in meta.

If this was helpful, hit the like button and accept the solution.
Thanks

3

Shopify’s native Facebook/Instagram integration automatically syncs your products, and unfortunately, it doesn’t allow disconnecting this sync to use a manual catalogue directly. To gain full control, you may need to unlink Shopify from your Meta Commerce Manager and set up your manual catalogue independently within Facebook Business Manager. Then, manage your Facebook/Instagram shops directly through Meta without Shopify’s automatic sync interfering.