Discount Code - Same Customer Multiple Email Addresses

Here is an automation workflow using our app that can do exactly what you’re looking for - it looks up previous orders from the customer using the same discount code by address or by name.

Would be happy to help you get that set up in your store!

Is it free? We are not paying for more apps. We are nickle and dimed to death by Shopify’s business model of letting apps do what should be basic POS functions and basic online functions. It’s a very uncomfortable position to be a retailer with Shopify when they have no motivation to correct their system, and they leave it to app developers. But as a store owner, we can not afford to have an app for every single thing that this system should have had as standard. I haven’t found any apps doing things out of the goodness of their hearts - they (you) are here to make money. But I am here to also make money and I can’t do that if I pay thousands each month for apps.

Realized I hadn’t responded to this earlier - sorry about that. No, this wouldn’t be free. I understand the frustration on your part. On the flip side, if app devs had no incentive to build apps, there wouldn’t be any.

Did this product request ever get resolved and implemented by Shopify?

does it work for people using the +symbol trick on gmail?

Hi @Philip-Diem ,

Thank you for following up on this.

While this feedback has been passed along to our Developers, we wouldn’t have an update on it’s availability. As Imogen has shared, we’re unable to promise what the outcome of this will be. While I can completely understand how that may not be ideal, I’d encourage you to follow our Changelog for updates/changes coming to the platform.

Hi Shopify Team,

Can we see if there is an effort to solve this problem or is it scheduled on to-do list? This issue is going on for years. Our shop has hundreds of customers using this method. Some customers even mock the store by saying “if you cannot solve this little bug, why would not I keep exploiting it?”.

We see hundreds of features added to Shopify every year. Most of them are only used by %5-10 of the stores. THIS is a function that most stores use. Almost all sellers use coupon codes at some point. Don’t you think it is time to prioritize it?

I see this has been an ongoing issue with most store owners. This should be a simple fix for Shopify. Just make the customer address an option.
We have a couple of customers that order frequently and are abusing our discount codes.