Discount Paramenter in checkout not working anymore

Technical Q&A
1

Hi everyone, I’m getting a bit desperate. Lately my shopify is having a few issues on checkout. The latest one is the following: I had a script on the cart php that would add a certain discount on the checkout based on the collection of the product

{% if customer %}
                      {% if customer.metafields.custom.agency_account %}
                          {% for collection in item.product.collections %}
                              
                              {% if collection.handle == "agenzia-8-di-commissione" %}
                                  
                              {% elsif collection.handle == "agenzia-10-commissione" %}
                                  
                              {% elsif collection.handle == "agenzia" %}
                                  
                              {% endif %}
                           {% endfor %}
                      {% endif %}
                  {% endif %}

In this case if the customer logged in had the tag ‘business’ and the product was in a knows collection it would add a discount on checkout. It worked PERFECTLY and it just stopped.

I see the paramenter discount gets added by the store on checkout but it’s completely ignored. Any help on how to achieve this? getting a bit crazy.

1 Like
2

Hi, see this thread from yesterday for a discussion about this issue: https://community.shopify.com/post/2155459

In that thread, I added some links to other previous discussions.

There’s a chance this is either a new bug, or some past functionality was removed in a recent update.

Have you tried contacting Shopify Support?

3

Hi Enicolelella, a user named Starshards has posted a solution for this issue, in another thread: https://apps.shopify.com/regios-automatic-discounts

Check it out and see if it solves your problem.

4

That’s an app, doesn’t resolve the issue unfortunately as I’d need to pay an extra fee for something that has been working perfectly for ages

5

Sorry, in my previous message, I accidentally pasted the wrong link, which was meant for another thread.

I didn’t intend to promote my app here, and I’m sorry for any misunderstanding it may have caused.

Here are the links to some of Starshard’s recent replies, where they suggested a solution for the issue:

https://community.shopify.com/post/2158702

https://community.shopify.com/post/2158706

https://community.shopify.com/post/2158704