Hello, We are trying to figure out why there was a difference in the Discount value when you get the order details via the Orders API and when downloading the Total Sales report (in the shop admin reports). For the Total Sales report, it shows the Discount value as: 7.26 However, when you check …

Hi There, I would guess that you include tax on your prices? If so, here is an article about the discrepancy. I have been in touch with Shopify support and they have confirmed the difference. https://support.cloudlab.com/portal/en/kb/articles/why-arent-my-reports-matching-shopify-part-2 Thanks, S…

Discount value different between Orders API and Total Sales report

Accounting & Taxes

marvinbaltazar October 30, 2023, 1:35pm 4

Confirmed that this was the issue, thanks again!

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Discount value different between Orders API and Total Sales report

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