I am using discount links for my shopify store and the discount gets applied once a user adds the product to cart. However, the price on the landing pages shows up to be the original one. Is there a way that I could show discounted prices (preferably original and discounted) once the user lands on the page? This would really help with the overall user experience.
Topic summary
Main issue: A discount link applies at cart/checkout, but collection and product pages still show the original price. The requester wants both original and discounted prices visible upon landing for better UX.
Clarification: This behavior is expected for automatic discounts (discounts applied at checkout). Shopify does not reflect automatic discounts on collection/product pages.
Suggested approach: If the discount is meant for all customers, set a Compare at Price on products. This shows the sale price plus the original price with a strikethrough on product and collection pages, effectively mimicking a site-wide sale.
Limitations: Compare at Price is suitable only for universal discounts. It won’t handle complex or exclusive discounts (e.g., specific customer groups) automatically on collection/product pages.
Next steps: Provide more details about the discount link and strategy (scope, eligibility) so alternative solutions can be suggested.
Status: No resolution yet; awaiting additional context from the requester.
Hi, [email removed]Fahadmansoor!
Can you tell me a little more about the link you are providing to your customers? It sounds as though you have an automatic discount set up that is applied at checkout - is that correct?
If you are working with an automatic discount, it is normal that the price on the collection or product page is not reflecting it. Our discounts are set up to appear on the checkout page exclusively.
If your discount applies to all customers, it would be best to set up a Compare at Price for your products. It will show the discounted price on the product page as well as the original price with a strike through it. Essentially, this acts as a sale. However, it would only be an effective solution if you want the discount to be for all your customers.
With that being said, kindly feel free to provide more context on your discount strategy if it is more complex or exclusive to certain customer groups. I can provide alternative solutions following your response.
I look forward to hearing from you.
Cheers!