Having issues reconciling the # of orders that’s reported in the analytics dashboard to the exported cvs file. All other metrics and fields match except for # of orders.
Also noticed that filters are not applied when exported.
The number of lines in the CSV file won’t match the number of orders, because the CSV file includes line items. So if someone ordered two items on an order, that order will contain 2 lines in the CSV file.
For the filters, did you choose the option on export to only include the orders based on your search? It is the 4th item in the export dialog.
Hi @superdougie - have you considered using an app to run these reports for you automatically? Then you won’t need to worry about the order number discrepancy, filters resetting on their own, or (better yet) having to log in and download those reports each time you want them.
The BeProfit Profit Tracker app is what I’d recommend. Not only will the data be accurate, but you’ll be able to create your own custom reports to focus on the data you care about most, and then schedule them to be emailed to you automatically. Of course, you can always export them as CSV files whenever you want as well.
You can do much more with the app, but that’s what’s most relevant to your question. Hope this is helpful!