Display message in confirmation email for specific product purchase

Store Design
1

Hello,

One specific product we sell requires special instructions in the order confirmation email.

I’m attempting to combine random bits of code I scraped together through the previous threads but can’t get it working. Can anyone help me?

{% capture email_title %}Thank you for reserving a spot for 901 Academy! {% endcapture %}
{% assign bctv_new = false %}
{% for line in subtotal_line_items %}

    {% if line.product.title contains "901 Academy X BCTV Bundle" %}
        {% assign bctv_new = true %}
    {% endif %}

{% endfor %}
{% capture email_body %}
  {% if requires_shipping %}
  {% case delivery_method %}
      {% when 'pick-up' %}
        You’ll receive an email when your order is ready for pickup.
      {% when 'local' %}
        Hi {{ customer.first_name }}, we're getting your order ready for delivery.
      {% else %}
        Hi {{ customer.first_name }}, We've received your 901 Academy reservation. Please bring a government issued ID and your reservation number with you to class.
    {% endcase %}
      {% if delivery_instructions != blank  %}
        

**Delivery information:** {{ delivery_instructions }}

      {% endif %}
      {% if bctv_new %}
    

BCTV TEST MESSAGE HERE

      {% endif %}
  {% endif %}
{% endcapture %}
1 Like
2

@901Academy213

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community! :blush:
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

3

https://901academy.com/
Thank you in advance!

1 Like
4

@901Academy213

can you try this code

{% capture email_title %}Thank you for reserving a spot for 901 Academy! {% endcapture %}
{% assign bctv_new = false %}
{% for line in subtotal_line_items %}

    {% if line.product.title contains "901-academy-x-bctv-bundle" %}
        {% assign bctv_new = true %}
    {% endif %}

{% endfor %}
{% capture email_body %}
  {% if requires_shipping %}
  {% case delivery_method %}
      {% when 'pick-up' %}
        You’ll receive an email when your order is ready for pickup.
      {% when 'local' %}
        Hi {{ customer.first_name }}, we're getting your order ready for delivery.
      {% else %}
        Hi {{ customer.first_name }}, We've received your 901 Academy reservation. Please bring a government issued ID and your reservation number with you to class.
    {% endcase %}
      {% if delivery_instructions != blank  %}
        

**Delivery information:** {{ delivery_instructions }}

      {% endif %}
      {% if bctv_new %}
    

BCTV TEST MESSAGE HERE

      {% endif %}
  {% endif %}
{% endcapture %}
5

Thank you for the update.

Unfortunately it’s still not working.

One thing to note is that I just noticed this portion doesn’t show up in the email either

" We’ve received your 901 Academy reservation. Please bring a government issued ID and your reservation number with you to class."

The product is not physical so no delivery methods are set. Might this cause an issue?

6 
{% capture email_title %}Thank you for reserving a spot for 901 Academy! {% endcapture %}
{% assign bctv_new = false %}
{% for line in subtotal_line_items %}

    {% if line.product.title contains "901-academy-x-bctv-bundle" %}
        {% assign bctv_new = true %}
    {% endif %}

{% endfor %}
{% capture email_body %}
  {% case delivery_method %}
      {% when 'pick-up' %}
        You’ll receive an email when your order is ready for pickup.
      {% when 'local' %}
        Hi {{ customer.first_name }}, we're getting your order ready for delivery.
      {% else %}
        Hi {{ customer.first_name }}, We've received your 901 Academy reservation. Please bring a government issued ID and your reservation number with you to class.
    {% endcase %}
      {% if delivery_instructions != blank  %}
        

**Delivery information:** {{ delivery_instructions }}

      {% endif %}
      {% if bctv_new %}
    

BCTV TEST MESSAGE HERE

      {% endif %}
 {% endcapture %}

Does not work unfortunately.

1 Like
7

@901Academy213

sorry for that issue i think some thing is work can change other condition or customization code